SOFTWARE – MULTI PLATFORM REMOTE CONTROL AND SUPPORT

The new flexible workplace is here. But are your existing IT support and management tools capable enough to keep your systems secure and both your in-house and remote employees working productively?

Benefits
Flexibility
With its multi-platform support and flexible network options, IT teams have immediate access to their organisation’s critical systems, servers and IT users, helping them to quickly respond to IT issues across multiple sites in any geographical location.

Efficiency
Its unique range of supporting tools ensures maximum efficiency and, most importantly, the minimum level of system downtime and lost productivity as support issues are being addressed.

Security
As a fully secure ‘on premise’ solution, IT teams can carry out seamless remote support via its unique Gateway – and with its PIN connect feature and four levels of encryption, it’s the choice of military and financial institutions across the globe.

Key Features
Fast Connection
Manager is designed to work over a LAN, WAN or the internet, with support for both TCP/IP and HTTP communications (and even legacy IPX and NetBIOS support).

Multi-platform support
Remotely support any Windows, Mac, Linux (legacy) and/or Chrome OS desktop, as well as a range of mobile devices, from your Windows PC, Mac, Apple iOS/Android tablet or smartphone.

Manage devices simultaneously
 Manager provides one-to-many support, not just 1:1, meaning you can scan and view multiple screens in sequence via unique real-time thumbnails.

System management
From detailed hardware/software inventory, and grouping devices into a clear hierarchy to remote command prompt and registry editor, gain a detailed overview of your IT infrastructure.